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ENACOMM processes more than 1,000,000 voice calls, SMS texts, emails and automated data transactions every day

ENACOMM is a FinTech provider of intelligent interactions and customer authentication technologies for banks, credit unions, credit card and payments companies. ENACOMM empowers financial institutions with affordable solutions for improving the customer experience (CX), fighting financial fraud, and increasing operational efficiency. A frontrunner in self-service technologies including interactive voice response (IVR) for over three decades, ENACOMM solutions are delivered as hosted services or on-demand through the “cloud.” The company’s customer base ranges from community credit unions and community banks to the largest financial institutions in the United States. Utilizing web, mobile, SMS texts, email, voice, chatbots and other communication technology channels including digital voice assistants, ENACOMM harnesses artificial intelligence, big data, voice biometrics and more to help organizations provide customers with a superior, omnichannel self-service experience that includes Conversational Banking. ENACOMM processes more than 1,000,000 customer interactions and automated data transactions every day.

Products and
Services

young woman with cell phone

ENACOMM provides innovative, interactive and intelligent customer self-service applications to a variety of industries.

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HOSTED IVR –
CALL CENTER SERVICES

young adults with tablets and smart phones

ENACOMM is a leading provider of personalized, intelligent customer voice interactions for financial institutions.

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Management

professional managers in a meeting

ENACOMM processes more than 1,000,000 voice calls, emails, SMS texts, mobile and automated data transactions every day.

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Vision

concept picture of vision and values

ENACOMM envisions a world in which automated self-service intelligently interacts with customers.

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